Came the same day I called, and Stephanie was friendly and efficient. Great experience, I will use them again!
The guy that answered the phone told me "Why don't you put the stuff on top of your car and haul it away yourself". He was very condescending and seems bothered by my call for a small job. And when I asked about a written estimate since I am dealing with a corporate client he said "we don't do that." They could have made an easy $250 to removed a couple small items but the guy was a jerk. He basically said to call someone else.. I did.
Had this company cleanup some old busted up furniture in my garage for me earlier this month. They were quick, easy, and friendly. I'll use them again the next time I'm in need of this type of service. Thank you very much!
Mark came out on a Sunday afternoon to remove a number of empty shipping boxes and packing materials from my home as flooring was being replaced on Monday and they needed to be cleared away - same-day service, quick, efficient, on-time and friendly - highly recommended, would use again!
We were very pleased with the promptness and the efficiency in removing our debris. Would recommend to anyone and would use again when needed.
Stephanie and Justin were very responsive and professional about everything.
Justin was very helpful, patient, and hardworking with something difficult like moving furniture and things you don’t need anymore out of storage.
It is a difficult thing to deal with physically and emotional to decide what is junk and what you should keep. Justin was the best man for this kind of job. He didn’t even hardly take a break. He was very good at asking me about items to make sure I wanted to keep them or get rid of them.
I am very happy to recommend AAA Rousse Services. Justin got the job done.
Great experience dealing with Justin and Stephanie from AAA Rousse Boat Removal. Justin removed a derilic boat from my canal that I acquired when I purchased the property. The boat was deep under silt and sludge and had oysters encrusting the entire boat - he made quick work of the boat dislodging it and then cutting it up and was very careful not to damage any of my landscaping or lawn in the process. Excellent job overall & was very professional - super impressed with Justin as he’s a great guy to work with. Stephanie provided great communication managing the schedule and details of the job.
Updated in response to owners comment: This is the exact tone I got on the phone when I just called to inquire about his business. I clearly stated that I didn't use their services. And I clearly said that he basically said it wasn't worth it. He told me his minimum was $175 and when I tried to ask what else I could have hauled away he patronized me. A business owner who threatens to file a lawsuit over a bad Google review sounds off-putting. I will never recommend this company and I welcome his lawyer's call. ...Original review: Tried to get information on hauling a large couch away and the guy was rude on the phone. Basically said it wasn't worth his time and their minimum price was $175. He didn't even let me ask question without sounding put out. Hard to believe some small business owners are so rude. I get it might not be worth his time, but word of mouth is everything. I was shocked enough by his response to leave this poor review.
Quick and very nice. jobs done as fast as we can and done the right way 🙂
EXCELLENT JOB !! We are doing some reconstruction on the back yard and had a lot of junk wood from a pergola tear down. They came within 3 hours and it was gone before I knew it. Prompt service. Fair price ,, very easy to set it up and they delivered !!! Great job. Thanks again !!
I called to inquire about picking up a piece. I spoke to the dispatcher and they contacted someone to call me. I got a call in about 5 minutes. They were in the area and here in 20 minutes. I had a very heavy, bulky item and they handled it with no problem. Bobby was amazing, polite and efficient. Thanks Bobbie. Great company. I highly recommend this company to have anything removed from your home.
AAA Roussee is the BEST company ever!!! I hired them to help my friend who had a major problem with bed bugs in Miami. We had the place exterminated, but bed bugs are almost impossible to get rid of totally unless all fabric furniture and rugs, etc. are disposed of. My friend is VERY stubborn and would not agree to let them take the expensive rug and other furniture, he just wasn't grasping the importance of that. The pickup guy, Corey, was able to convince him to let go of ALL necessary items, Corey has such a wonderful way about him, I called him "The Bug Whisperer"... my friend fully cooperated, got rid of everything, we will have one last followup extermination check and now there is hope to totally resolve this HORRIBLE problem. This company is the BEST!!!!! Also, Robert, who I set everything up with, is such a great guy... he took a personal interest on the phone and made us understand the severity of the problem and what needed to be done, he went WAY ABOVE and BEYOND the call of duty!!!! If he had not bothered to listen and discuss and truly advise and help this never would have been resolved. Thank you Robert and Corey!!!!!! Do not bother with any other company!!! These people are caring and honest and get the job done thoroughly and quickly.
Called them in the morning, came that afternoon, price was very fair, good, quick service. Certainly recommend them...
Stephanie communicated well and was courteous ..They were punctual and worked with me to load everything quickly without bumping into walls.
I highly recommend.
Travis and Stephanie did a great job removing my hot tub. Same day service. Reasonable and fair pricing. Good job
Awesome service! I am a busy nurse during the pandemic and had to relocate hours away. I didn’t have the time to drive down to clear out my storage unit so I needed fast and quality service. With AAA ROUSSE SERVICES INC. I got a reasonable quote, received confirmation of when my driver, Sam, arrived for service, and received pictures of before and after. Stephanie made sure that everything was set up and didn’t have anything to worry about anything! Thank you so much and I wish you all safe new year!!
Two very hard workers removed a heavy equipment tire that haunted me for decades. No easy job as it weighed-in at over 1,300 lbs and had to be cut into four segments.
I did not give a 5-star review because the price was much higher than initially quoted, they didn't have the equipment that they knew would be necessary, and time was wasted when they had to run for more blades (the cost of which was passed on to me above and beyond the much higher price after the initial quote/visit). I sent photos and specs on the tire before the initial visit as well. I gave a 4-star primarily because of how hard the couple worked. By the way, I assisted the whole time and don't think it would have gotten done without a third hand.
I'm from out of town and needed someone trustworthy and dependable to completely clean out my house. It was a 2 day job and required a lot of phone communication with me.
Mark did a great job, sent me pictures of the completed work, and got the key to my real estate agent when the work was complete.
I would not hesitate to use them again and I am comfortable recommending them anyone with similar requirements.
Had a great experience with this company. They were quick and responsive came out right away to help haul away an old desk, a bunch of boxes and heavy pallets. Thanks guys
We had a large amount of yard debris to be removed and Mark did an amazing job. He was prompt to our appointment and completed the job expediently. Although we paid more than what we had budgeted and expected to pay, it was worth it. I highly recommend their services and we’ll certainly be using them for future projects!
Cindy Spears- Webster, FL
Highly recommend using this company. Stephanie and Ronnie were so helpful and accommodating!
Need a bunch of yard debris cleared. AAA Rouse came out the same day and did a great job at a good price! Very courteous and professional. Highly Recommend
Good experience, fast, organized and on time. Try them today.
Very prompt, reviewed the scope of work, agreed on a price and they took it away. That simple. Exactly the type of transaction and folks to work with I was looking for. Highly recommend.
Amazing service and EXTREMELY PROMPT. (Less than 24 hours) Not to mention great prices! I'm out of state and needed help fast and this crew along with Bobby took great care of us. Thank you and highly recommended for anyone in need.
The process is easy, the work is done well and promptly and the price is fair! Definitely worth using!
Good job and kept in touch when ran late because of line at landfill
Rob's son Ron did a wonderful job removing a large sofa, loveseat and reclining chair. He arrived as scheduled, was courteous, funny and engaging. I would recommend AAA Rouse Junk Removal without hesitation.
Very Prompt ... Helped when we needed it most. Our kitchen was flooded
by circumstances not under our Control. Condo plumbing and sewer.
Thank you so much Christina and Mark. Very Pleased. They will treat you very well.
Robert is the best! Knows what real customer service is and truly cares about his clients! Highly recommend AAA Rousse!